Every customer, in one profile
CRM, support, billing, calls and orders — Intellova unifies them into one profile per customer, so sales, service and finance all see the same complete picture.
Your customers are scattered across your tools.
The same customer is a record in your CRM, your help desk, your accounting system and your phone system — and none of them agree.
Fragmented profiles
Each tool knows part of the customer; no one sees the whole relationship.
No shared identity
Without a shared key, you can't connect a deal to its invoices or tickets.
Slow, blind service
Teams switch tabs and ask customers to repeat themselves.
One profile per customer, across every tool.
Intellova unifies your CRM, support, billing, telephony and order data into one database on AWS, resolving the same customer across systems with a shared key. The result is a single 360° profile — deals, invoices, payments, tickets, calls and lifetime value — that every team can see in Amazon Quick Suite or back in their own tools via reverse sync.
Outcomes
What you can finally do
Single customer view
One profile with the full history across every system.
Connect deals to revenue
Tie CRM deals to the invoices and payments they became.
Lifetime value
See true value and profitability per customer.
Smarter service & AI
Give teams — and AI — the full context to act on.
Resolved identity
The same customer matched across CRM, finance and support.
Push back to your tools
Sync the unified profile into the apps your team uses (reverse ETL).
Trusted by Australian care & data teams
InChoice
NDIS plan management
Intellova pulled our scattered plan, claims and finance data into one place — we can finally see utilisation and reconcile claims without the spreadsheet marathon.
- One source of truth across care & finance
- Live budget, claims & revenue dashboards
- Every figure traceable to its source
See your whole business in one place
Book a free data audit and we'll map your systems, show you what a unified, AI-ready database would surface, and where it pays for itself first.
Frequently asked
One consolidated profile per customer, combining data from every tool — CRM, support, billing, calls — matched with a shared key.