Your rostered, paid and claimed hours don't match — and it's costing you.
Intellova unifies your care management, rostering, payroll, accounting and claims into one source of truth — so you can reconcile funding, stay ahead of compliance, and stop revenue leaking between systems.
The regulator already has a joined-up view of your data.
Do you?
Care providers run on a dozen disconnected systems. That's where the money and the compliance risk hide.
The dual-portal trap
You view a PACE plan in one government portal but claim against it in another — then reconcile the two by hand, every cycle.
Rostered ≠ paid ≠ claimed
The hours you roster, the hours you pay, and the hours you claim rarely match. The gap quietly leaks 5–15% of revenue per plan.
One person, six records
The same participant is a CRM lead, a care-plan client, a rostered recipient, a payroll cost, an invoiced debtor and a portal claimant — with no shared key.
One unified database. The same triangulated view the regulator has.
Intellova connects the tools you already run — care management and plan management (Brevity, Lumary, AlayaCare), rostering, payroll (Employment Hero), accounting (Xero) and your CRM — into a single, secure database hosted on AWS in Australia. Then you see it all in Amazon Quick Suite dashboards we build on top, with a shared key linking every record for the same person.
What you can finally do
Claims reconciliation
Compare rostered vs paid vs claimed hours per participant and catch what's slipping through.
Funding & budget utilisation
See plan and budget utilisation across every client in one view — no spreadsheet exports.
Plan-expiry alerts
Know which plans are ending and which budgets are at risk before they cost you.
Star Rating readiness
Pull the numbers behind Residents' Experience, Compliance, Staffing and Quality from one source.
Revenue-leakage detection
Surface the rostered-vs-claimed gaps that erode margin, participant by participant.
Audit-ready reporting
Every figure traceable to where it came from — for the board and the regulator.
Compliance is increasingly deadline-driven
Care-minute funding penalties
Care minutes become funding-linked with penalties — you'll need actuals against targets, in real time.
A late QFR voids your Star Rating
Miss the Quarterly Financial Report window and your rating shows “No rating available.” The data can't be scattered.
Quarterly QI indicators
14 indicators due each quarter via GPMS — far easier from a unified, auditable source.
Built with care providers
“Intellova pulled our scattered plan, claims and finance data into one place — we can finally see utilisation and reconcile claims without the spreadsheet marathon.”
“A single, trustworthy view of our data has made reporting and decisions dramatically faster.”
Lifetec
Assistive technology & disability services
How data-ready is your organisation?
Get the Aged Care & NDIS Data Readiness Checklist — a quick way to score how unified, claim-ready and audit-proof your data is, and where the gaps are.
Prefer to talk? Book a free data audit or email hello@intellova.com.au.
Frequently asked
Care management and plan management platforms (e.g. Brevity, Lumary, AlayaCare), rostering, payroll (e.g. Employment Hero), accounting (e.g. Xero), and your CRM — into one unified database you control.